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Top 100

Top 100 Reasons to do business with Johnnie Walker RV

TOP 100 REASONS TO DO BUSINESS WITH US

1JWRV is Nevada’s #1, by volume, seller of New and Used RVs. We sell more than anyone else in town

2We have the experience to help you, fifty-eight years in fact!

3Very easy access to our locations, right off the 93/95(I515) freeway.

4We offer a welcoming, friendly atmosphere at all three locations. We do not use any high pressure sales tactics; we want you to feel comfortable with your experience with us so we can keep you coming back!

5All of our employees, across the board (RV Sales / RV Service / RV Parts) have been here long term; 10, 15, 20, even 43 years. That says something. Customers come back and see the same faces they have seen for over twenty years. Very low employee turnover.

6Between our three locations, we have an unbeatable selection of years, floorplans, and RV types to choose from (travel trailer, fifth wheel, Class A motorhome, Class C motorhome, toy hauler, etc.) Generally we have over 200 RVs in stock at anytime.

7The coffee pot is always on. We welcome our customer to come stop in when passing through Vegas just to say hello and sit down for a cup of coffee with us.

8Johnnie Walker RV’s has the best factory trained RV techs in Las Vegas.

9V.I.P. Johnnie Walker RV Service, we strive to minimize your downtime as much as possible when your RV is in for service; we also try and make special arrangements for you when you are in a pinch (day before trip!)

10The Camp With Us Guarantee! We stand behind our products and welcome you to stay in one of our furnished overnight spots, we do not just sell and kick you off the curb after sale. We treat you like family.

11JWRV owners are on site, our managers are driven to make you the best deal.

12Units often bought at special prices possible thanks to of bulk ordering or purchased from a recently closed dealership

13Giant inventory with the top selling RV Manufacturer models at our 3 locations.

14We employee over 95 full-time employees. Over 60 of whom are committed to the Servicing of your RV.

15Employees that Play Together Stay Together. We genuinely are a family here at JWRV. Come see for yourself. I challenge you to go around our three stores and find a single employee with a bad attitude!

16Family not corporate (Four generations of Walkers have been/are involved in business)

17Oversize service drives for easy access to bring in your RV for repair.

18We have an A+ rating with the BBB (Better Business Bureau).

19We were featured on Animal Planets #1 Show Tanked in 2013, and currently have a trailer retro-fitted with a 370 gal fresh water aquarium in our showroom.

20We were featured on A&Es reality show Barter Kings in which we traded a motorhome for a limo.

21We practice “old school” business philosophy, treat the customer right and he or she will keep coming back.

22We are Nevada’s Oldest RV Dealer. Over 50 other Las Vegas RV Dealers have come and gone through the years. We have lasted the test of time.

23We are a 100% debt free company. We have the buying power to get you the best deal, no bank flooring or interest payment.

24We are very competitive with our pricing.

25The best products from the best RV manufacturers (financially stable, customer service mindset).

26One of the Best service reputations in the West; we have customers that do business with us from all over the country, and even customers from all over the world.

27We genuinely are concerned for the safety of our customers. We will always recommend to you the best fit as far as hitch class / sway control / brake control.

28We do all of our hitch work on-site, and do not sublet it out like some other dealers.

293 locations on Boulder Hwy within a 4 mile radius. Browse all of our inventory without having to make it an all day affair.

30Our Outlet location offers great budget deals on previously enjoyed RVs, and also offers RV consignments.

31We offer a 30-day guarantee for major RV appliances on all of our previously owned RVs seven years or newer. (many RV dealers only guarantee on delivery or strictly As-Is)

32JWRV is one of the largest RV buyers in town. We can help you sell your trade, or offer you a cash price for it.

33We have country music playing over the intercom for your listening pleasure as you make your way around the dealership.

34We have sales and service reps with GIGANTIC personalities.

35Hablamos Espanol — We are bilingual and have Spanish speaking representation.

36We have one of the quickest turnaround times in service. We take pride in the cleanliness of our service bays and facilities.

38We have 22 service bays between our two JWRV locations, and we employee over 20 full-time RV technicians.

39We are constantly maintaining/renovating our facilities to enhance customer sales and service experience with JWRV.

40Our center location offers a climate controlled indoor showroom to view our products without having to brave the summer heat / Winter chill.

41Snowbirds from all over the USA do business with JWRV. Come shake the owner’s hand.

43Johnnie Walker Sr. still comes in daily to give everyone the pep talk of the day, you might catch him on your visit here.

44Very resourceful website with 20+ pictures and descriptions of every new and pre-owned unit in stock [jwrv.com]

45Johnnie Walker RV has a presence on Youtube with RV video walkthroughs, RV tips and tricks, and more.

46Our staff is trained and willing to produce a personalized video walkthrough for you on any unit in stock if you are not able to make it in to one of our stores, or if you are from out of state. We are a full disclosure dealership and want to make sure you know what you are buying.

47JWRV takes pride in excellent communication with our customers. You can contact JWRV24/7 with your Sales/Service request via our website and / or email address. [JWRV.com / info@jwrvlv.com] We will respond to your request as promptly as possible. Not the typical 8AM-5PM limitation like many

48JWRV hosts several promotions throughout the year including a Happy Camper Hunt giveaway, seasonal RV sales, BBQ days, and more fun activities.

49We occasionally will go through our inventory and do a certain amount of aftermarket customization if we believe an installed LCD TV, a mirror, etc. would make the unit more suitable. We also do seasonal specials that include camping kits with dishes, chairs, flashlights, fishing poles, etc. with an RV purchase.

50We are involved in the Las Vegas community, and participate in local events.

51Over $500,000 worth of Parts Inventory in stock. We have two Parts Store locations for your convenience.

53We have long standing relationships with the major RV Industry parts distributors, and we can often have any SOP (Special Order Part) available within 24 hours.

54Our Parts Director has been working in the RV Industry doing RV Parts for over 40 years; our Parts Manager for over 25 years.

55We service more RVs every month than all the other RV Dealers in town put together.

56We work hard to keep all of our units exceptionally clean inside and out, and decorated. Our full-time cleaning/detailing crew rocks!

57Every single unit at all three locations has a price sign inside with the Retail Price, as well as a discounted Johnnie Walker RV price. The specific unit options are also listed on this sign.

58Almost all of our units have access to a power source, so you can flip the switches, and try out the appliances before you buy (units are not sitting on a barren, gravel lot like some dealers).

59Our Sales Department is open 7 DAYS A WEEK.

60Our RV Sales Reps are factory trained; we send them to the RV Manufacturer Plants in Elkhart, Middlebury, Riverside California, etc to learn. They gain firsthand knowledge of the construction process, manufacturer history / background, personal relationships at factory.

61Our employees actually go RVing themselves. One of the perks of working here is that you are permitted to use our pre-owned RVs to take your family out camping. You can be confident that we know what we are talking about as we camp ourselves!

62Our Sales Managers at all three stores each have over 20 years experience in RV Sales. They know the products inside and out, not just how to crunch numbers.

63Checkout our reputation online, customer service is #1.

64Our mission is to provide excellent customer service before, during, after, and long after the sale.

65We strive to go above and beyond to make our customers happy.

66We offer a Fly and Drive program in which we will help make your out-of-state RV purchase as smooth as possible. We will shuttle our customers from the airport to come and stay in our on-site campground.

67We offer local RV delivery and set-up to our customers within 50mi of Las Vegas. We also can help assist in the delivery of units to further distances.

68A large portion of our business is made up of previous customers, and referral business.

69We have several sets of customers whom have bought over eight RVs from JWRV, and whom will not venture elsewhere. We work hard to earn not only your business, but the business of future generations in your family.

70Over the years we have had several multi-generational families working for our company:
Dave and Brad (father and son)
Mark and Steve (brothers)
Chase and Cole (brothers)
Ray and Shannon Arbesu (married)
Tom and Ashley (father and daughter)
Will and Eddie (brothers)
Isabell, Ana, and Susana (sisters)
Tori and Keith (married)
Craig and Eric (uncle and nephew)
and of course the Walkers; Johnnie, West, Shelly, Darcy, Michael, Walker, Chasen

71Two service centers with different purposes. One for customer delivery (first 30days after purchase) / one for all other service. (after 30 days from purchase)

72Our service department is open on Saturdays from 8AM-12PM for customer convenience. (Not the typical Monday through Friday 8AM-5PM dealer)

73We have two RV Warranty Work Specialists on-site to make sure your RV warranty work is processed and handled timely and professionally.

74We added an EPA (Environmental Protection Agency) compliant Paint Booth that is capable of doing any type of body job an RV up to 50ft long.

75Our body shop rep has been with JWRV for over twenty years and his work is second to none.

76We have long standing relationships with both sales and service contacts on the RV Manufacturer side. We have pull to make sure you are taken care of.

77We have close/long standing relationships with the RV finance lenders to get you the best rate / likelihood for approval.

78We offer extended warranties through Protective Services, (Xtra Ride) which is the only RV extended warranty that is specifically endorsed by the RVDA (RV Dealers Association)

79Our F&I / Warranty rep LeeAnn has been with us for 32 years, and has created connections with the Nevada DMV for prompt title requests, registrations, and bank loan processing.

80Our documentation fee is the lowest in town: $99.00 on all units. Dare to compare?

81All JWRV RV buyers receive 15% discount in our Parts store for the first month after purchase, and then 10% discount for life.

82We always give our RV purchasers a night or two free stay at a local RV park for their break-in trip. We also offer our customers a stay in one of our three company owned RV spots at Foothill RV Park in Parowan, UT. Just let us know your dates!

83We offer our customer a free place to dump your holding tanks 7 days a week during business hours.

84We specialize in first time RVers. We have the tools and experience to make you feel 100% comfortable before you hit the road on your first RV trip. We are always only a phone call away to help.

85All RVs sold (other than Handyman Specials) come with an RV starter kit (Trailer Pac Voucher) that includes everything you need to go on your first RV trip without issues. (sewer sump hose, fresh water hose, 30A/120V adapter, water regulator, toilet chemical, etc.)

86JWRV offers a competitive discounted price on LP gas (propane).

87We have a Blue Healer mascot here everyday Reagan who is in charge of customer relations. Briley (Golden Doodle mascot) is on-call.

88All units (other than Handyman Specials) go through a PDI (Pre-Delivery Inspection) to ensure that your RV will be in tip-top shape to go and have some fun.

89All units (other than Handyman Specials) come with an in-depth customer schooling where a JWRV technician goes through the RV with you and teaches you how everything operates (at your pace)

90We have eight full-hookup campsites at our RV delivery location. Come stay the night in your new RV, we will be here in the morning in case you need help, or forgot how something works. Plus, we give you a key to our gate so you can come and go as you please.

91All extras (propane, batteries, etc.) included free w/ RV purchase. (other than Handyman Specials)

92We have a furnished Customer Rec. in our Overnight Spot area featuring BBQs, plenty of tree cover, chairs, putting green, and even a horseshoe pit.

93Over 400 years of combined experience with RVs in our Service Department alone. Over 900 years experience among our full-staff.

94We have RVDA/RVIA Master certified technicians. We invest in our employees’ success.

95Our RV technicians are paid hourly, not flat rate. This means incentive for quality service, not rushed jobs. Our technicians take absolute pride in the work they complete on customer coaches.

96Our Service Director has over 35 Years experience in RV Repair, all these years with Johnnie Walker RV. Ray (our service manager) is new to the JWRV team but has over 20 years of experience in RV Repair.

97Several of our management positions are held by employees who started with the company while in their teens sweeping the lots, cleaning the units. They have worked their way through the ranks and now help run the dealership (earned management positions by time served).

98We very rarely hire from outside our network of employees. Most of our Sales/Service team were referred from within.

99We have actually had several previous clients join the Johnnie Walker RV family as employees through the years.

100Every employee at Johnnie Walker RVs has a genuine concern for JWRV customers; they strive to ensure that every person who has dealings with the dealership has an exceptional and memorable experience before, during, and after the sale.

101WE HAVE 100 REASONS TO BUY FROM JOHNNIE WALKER RV!



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